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Concierge Buyers Advocates Reviews

Here are highlights of reviews and testimonials from our property buying clients

We work hard and strive to be one of the best buyers advocate in Melbourne.  We are actively buying properties in some of the best Eastern and South Eastern suburbs of Melbourne and all major property hot-spots in and around Melbourne, such as, Mornington Peninsula, Gippsland, Ballarat, Bendigo and the Goldfields Grampians. 
Here is what our clients say of our services.

Great service from Rayson. His offer strategy allowed us to beat 6 other buyers while letting us avoid paying the top price for our investment property.  Great follow through as well. Everything was organised for us, from inspections, selecting and liaising with property managers for our rental.  Saving us from our busy work schedule. Highly recommend Concierge Buyers Advocates.

PropSper P/L

... We received excellent service from before we engage Rayson as our buyer's agent (he was very informative during our initial phone chat) up till we moved into our new home...

First Home Buyer

I've been following your blogs for a while and you mentioned to try and get in before the federal election last year. We put in an offer 2 weeks before that and it was accepted at what I would think is a bargain. The neighbour house is practically identical and they paid 30k more about 2 years ago. The price started going up after the elections and following your advice definitely helped us a lot throughout the journey.

S. C.
real estate veteran (over 20 years experience)

... Came across Rayson in a Facebook group and he is kind enough to look into the issue for us, analyze it and provided us with some useful opinions. Thanks for your professional advice, and your promptness in getting back to us! Much appreciated!

C. E.
Melbourne first home buyer

7% yield! I started my investment with just a small budget.  I mean really small budget.  It was my first investment property, and I was nervous, went to these guys to find out what I could do for investment.  I was recommended a residential property in Gippsland, regional Victoria.   I was sceptical, but I was convinced by the historical sales and rental numbers for the region.  Coupled with low vacancy rates and long tenancy lease, the property is constantly giving me a very healthy return!  7% from day 1!  Way better than what a bank deposit offers.

Casey J.
First time investor

We're Singapore based investor.  We came across an analysis by Concierge Buyers Advocates forecasting the recovery of the Australian Dollar from its low of USD 60 cents to AUD 1. Got in touch with Rayson, and bought a so-called 'off-market' house.  True enough, within 3 months of  our purchase, the AUD shot past USD 70 cents.  That's a massive 20% growth in 3 months!  I think he knows the Melbourne market well.

Mohd. S.
Overseas Investor

Great foresight! Back in April and May 2019 when all property news were predicting a further 10% fall in values, Rayson commented that that is not going to happen, and he was suggesting that it could rise 5% by end of the year.  I wasn't that convinced, but he explained his logical reasoning.  I took up the challenge.  5 months later, the property at Burwood / Box Hill area is now valued at about 10% more!  Great foresight! 10% uplift in just 5 months, without me doing anything.  If I had to listen to gloom-sayers and mass media, I would be regretting now!Trust the expert.

Terri X.
Satisfied investor 

We bought our house from the USA using Rayson and Concierge Buyers Advocates services. Rayson was hard working, diligent and organized. He helped with the FIRB, financing and even negotiated direct with the builders and got everything done on time and followed it through to the handover of the keys. Committed and hard working. Would highly recommend.

Paul M.
Home Buyer

Rayson was superb! He made the process of buying our first home very easy from taking care of the negotiations, to organising the builder and pest inspections to taking us through our final inspection and ensuring our settlement was on track. He was very proactive and knowledgeable and went the extra mile for us. Would not hesitate to recommend.

First Home Buyer

... Rayson has been very professional, responsive and has great knowledge of the market.From the start where we listed out our criteria, arranging/advising on the need for building/pest inspections, the price range to bid for the property, and the future potential of the property, he has been very knowledgeable.Highly recommended!

Wey X.
First Home Buyer

We wanted a $300k investment property with good growth and good cash flow.  We thought it cannot be done.  Rayson said "YES".  1 month later, we bought a $260k property, and it was leased with a weekly rental of $360, giving a yield of $7.2%!  The surprise came a year later, when the same property was valued at $330k!  An outstanding growth of 27% in a year!  Great work, Rayson!

Riley J,

We are first home buyers, and are unfamiliar with Melbourne property market. We thought we could save a few thousand dollars by buying our own properties.  We wasted over a year, put in a few unsuccessful offers, and had almost given up hope of buying our first home.  We came across Rayson, and engaged his first home buying service.  Within 2 months, we purchased our first home!  He managed to saved us about $10,000 off the price.  We saved more than the cost of engaging the first home buyer service.  I would certainly recommend him!!

Naveen K.
First Home Buyer

With their expertise, I managed to get out of a sticky situation which I had created.  I put an offer for a Rowville property.  Building inspection reported a few issues, but aren't major enough to be a show stopper.  I had a bad feeling about a particular issue, had a chat with Rayson and we managed to find a way out of the contract legally.  I received a full refund from the vendor.  Well done!!

Annie D.
Interstate investor (NSW)

This is a follow up review. Following our purchase last year, the Melbourne property market boomed!  Our property value grew a further 35%!Now, if we were to convert this back into our native Singapore dollar, that's almost 70% growth in a year!We're now looking forward to getting our next investment property with Rayson! Impressive recommendation!

Mohd. S.
Overseas Investor

When everyone's sitting on the fence, waiting for prices to retreat, Rayson said, not to wait.  "No one every catches the bottom." He recommended a 3 bed house on a large 900 sqm block of land.  5 mins to shopping mall, hospital, and 2 universities. Our offer wasn't the highest, but we beat about 6 other parties to buy it.  2 months after settlement, this investor is now valued 10% higher.

Angela M.

Knows the property market in Australia well especially in Melbourne. Very personalised service in terms of what type of property you're looking for. Most importantly, very honest and give recommendations based on buyer's best interest. Anyone who is interested in getting into Melbourne's property market but do not know where to start I would strongly recommend having a chat to Concierge Buyer's Advocates. You will only gain something out of it.

Audrey L.

Rayson (Lieh) is a true professional. He has the knowledge to help potential buyers find their dream properties. I will certainly recommend him to my clients!

Nick W.
Mortgage broker

Rayson's approachable, down-to-earth way of working makes working with him easy.  Fantastic advise, throwing curve-balls which we would never have considered.

Rob C.

Bought a 4 bedroom house in Glen Waverley.  Liked the no BS style of engagement.  Straight to the point and very fact based purchase. Whole process from engagement to getting the keys took only 3 months.  Had never bought a property this fast.

Peter D.
Glen Waverley home buyer

I've just got to give Rayson the thumbs up for his integrity, frank and honest assessment.  My partner and I were searching for our 2nd home in Melbourne.  After our initial property buying consultation, Rayson was upfront and honestly suggested that we probably would not have benefited a great deal from engaging a buyer agent service.  A five-star for his integrity.  I wish all buyer agents could be so honest.

Tony A.

Very knowledgeable buyer agent, professional and pleasant to deal with.  We bought an investment 2 bedroom apartment in Box Hill with the help of Rayson.  I should have used the property buying services for my previous properties.  In the bigger scheme of things, paying the buyer agent fee in exchange for a truly stress-free property buying experience is money well-spent.  I have the Saturdays and evenings for the family!

Andre C.

.. "we feel we would not have been able to get this done without your support and you showed good perseverance and commitment" ..

P. M.
Home Buyer

Our Buyers Agents in Melbourne Create Customer Success Stories.
Here are some of them.

There are few things as rewarding as a successful collaboration that resulted in a happy customer.

As buyers agents in Melbourne, our years of real estate experience and knowledge are used to create customer success stories.  Here are some of our success stories which our clients have kindly agreed to shared.

Real names are not disclosed to protect our clients' privacy.

Manufactured Growth
20% Growth in 6 Months!

This client enjoyed a 20% growth in a short 6 months!  Turning the property from a cashflow negative into a cashflow positively, income generating machine.

Buying the right property in the right location is critical in enabling this.

Read the story. 

Property Renovation. Property flip project. Insane ROI in 6 months.

Consider the risks.
When you buy on your own.

Client X came to us, to help search for his first home.  He subsequently preferred to save on buyer agent fees, and chose to buy him home on his own.

4 months later, we received a call from him, asking for our "urgent advice".  He got into a contract, but it was too late.  He could not get out of it.

Ask us for his story.

Home buying DIY Poblems

Unbiased property advice is everything. Know when to sell. 
Loss avoided!

This is the same client in our "20% in 6 months story" above.  

In one of our catch up during the COVID pandemic, we reviewed the client's property portfolio.  We  have noticed an oversupply of apartments in the area, and many investment properties were vacant due to the borders being shut, because of the pandemic.  Even though this apartment was still cash-flow positive and generating income, the market conditions are changing very rapidly.  We advised the client to sell, as the market wasn't looking good.  On our advice, our investor client sold the property.  Shortly after settlement, the tenant vacated the property.  It took a further 3 months to find a new tenant, despite a massive 30% rent cut. Receiving the right advice at the right time? PRICELESS.

Property Renovation. Property flip project. Insane ROI in 6 months.

How Much Can Buyers Agents Save?

How much are independent property insights worth to a buyer?  Try $500k. Half a Million.

On hindsight, we should have done this or we could have done that.

Hindsights... If only we have the UNDO button in the real world. But we don't.

But what if you have the right insights on your hands and you acted upon it?

I'm talking about genuine, unbiased insights.  Not insights which selling agents wanted you to know.

How much is knowing the valuation of the property worth to you?

​Half a million, in this case.

​Yes, with the right insights into the property market, we bought this property for $500,000 less than its auction reserve price.

Here's how we did it ...

Buyers Advocates Negotiated for $500,000 savings

How to buy your first home in under 24 hours

This successful purchase in the greater Melbourne suburb for our First Home Buyer blew us off our feet.  We bought this property in under 24 hours. 

That's the trust our return client has in us.

Read our story.

Melboure best fast buyers agent

Our Recent Buys

Always wondering where the best Melbourne suburbs are?  Where are our buyer's advocates buying?  What are professional property buyers buying?  How can buyers successfully buy their properties?  Here are some of our recent purchases. 

These may give you some ideas on what you can do.

Concierge Buyers Advocates Recent Buys

Story of 2 First Home Buyers

This is a true story, names withheld.

2 groups of friends with similar budgets started searching for their first home back in May 2020. 

One group bought with the help from our buyer's advocate's first home buyer assistance, in a short 7 months.  4 of which were in lockdown. 

The other group chose to do it themselves.  They DIY.  How did they fare?  Is the convenience worth engaging a buyer's agent?

Sitting over a winding road_edited.jpg

What can go wrong in a building inspection?

Getting a building inspection is always recommended.  But what can go wrong in a property inspection?  What are the benefits of a building inspection? What can a building inspection uncover?  When is a 3 bed house actually a 2 bed house?

Do you know what to look for in a property inspection?  What do you do after you get the report?


This first time home buyer made an offer for his first home after advice from the anonymous 'experts' in Dr Google and Dr Facebook.  Nothing prepared him for what he encountered.  He almost got ripped off and overpaid dearly for his dream home!  He's lucky that we came to us for advice.  In one look, something is very wrong with the property.

Ask us for his story.

Building Inspection by Builder trained Buyers Advocate

Want More Stories?

Client success stories here.

Client recent buys here.

Testimonials: Testimonials
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